What We Do

Strategic Services

Short engagements to provide senior expertise in strategy, design and organizational change. Whether envisioning a new customer experience, kick-starting methods for innovation or facilitating a strategy session, we hand pick experts to drive exceptional results.

Staff Augmentation

Experienced consultants to augment and train in house resources through long term engagements. We specialize in providing Product Managers, UX Architects and Research and Analytics professionals with diverse backgrounds and 10+ years of hands on experience.

 

Continuity

Our price point is low enough that our clients can engage us over long periods of time from strategy through execution, support and the next iteration – necessary in today’s rapidly changing world where ramping up new resources puts you behind. 

Talent

We minimize overhead to ensure the majority of our clients’ dollar goes directly to the intellectual talent. Our sales are based on referrals, and we pitch based on talent and experience. Once we establish a relationship, it lasts – the finance model makes it possible.

 

Customer Experience

We stay true to one thing though – customer centricity. Business results begin and end with the customer. Good research and analytics are ideal but sometimes time to market necessitates ingenuity and assumptions. Either way, hypothesizing, learning and refining is our constant commitment to a relevant customer experience. 

Value and Partnership

We design our client relationships to be simple to minimize sales overhead. Good products, including ours, sell themselves. No sales gimmicks, fancy acronyms or luxurious offices – we prefer to do the work rather than sell it. We’re disrupting traditional consulting to provide our clients what they really need.

 

Custom Solutions

Whether a Fortune 100 Enterprise or a lean start-up, we tailor our methods to meet the customer’s unique needs. Lean or Agile—sometimes we daresay RUP or Waterfall—different customers and contexts require different methods.  

Adaptability

While we believe in the concepts of Lean, Agile and the evolving methods to adjust to rapid change, sometimes the inertia of a large enterprise, increased risk levels or complex operational support requires a higher degree of planning, design and quality assurance.